Orders are typically processed within 1-3 business days. You'll receive an email with tracking information once your order ships. Orders placed on weekends or holidays are processed the next business day.

Domestic Shipping

We ship via USPS within the United States. Standard shipping is based on location; expedited options are available at checkout. Transit times vary by location. Delivery Issues If your package is marked delivered but you haven't received it, please contact the carrier first, then reach out to us at support@flwrcrt.com within 7 days so we can help investigate.

Returns 30-Day Return Window

We accept returns within 30 days of delivery for unused Products in their original packaging. To initiate a return, email hello@flwrcrt.com with your order number and reason for return. We'll provide return instructions.

Refunds

Approved refunds are issued to the original payment method within 5-10 business days of our receipt of the returned item. Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

Damaged or Defective Products

If your Product arrives damaged or defective, contact us within 14 days of delivery at hello@flwrcrt.com with your order number and photos of the issue. We'll replace or refund the item at no cost to you, including return shipping.

Non-Returnable Items

We cannot accept returns of:

Products that have been used Products with broken seals or damaged packaging not caused by shipping Promotional items or free gifts